Internal Team Diagram (Onboarding)
Southwestern Interiors
Southwestern Interiors
Pages from Employee New Hire Packet (Onboarding)
Purpose Messaging
CORE VALUES
Indispensable
Inspired
Industrious
Indivisible
Innovation
INTERNAL MESSAGING
We are ALL IN.
ALL services mainly INSIDE the home. ALL involved and dedicated to working together and winning together. ALL values start with "IN"
CORE PURPOSE
At Southwestern we are inspired by helping families feel at home.
TAGLINE
Exceptional from
the Inside Out
Southwestern Interiors does whatever it takes to be the indispensable partner that their customers and employees cannot live without. Their team delivers superior interior products, design, and installation to new homeowners and builders throughout North Texas.
Branding
Through our OVRFLO process, we helped Southwestern Interiors reframe how they thought about themselves as an organization from the inside out. We transformed their brand to reflect the high-end homes they provided services for, eventually applying it to their website, emails, campus graphics, promotional merch, and much more. The ALL-IN Messaging connected their customer focus to their culture, helping the entire organization focus on living out their values in every interaction.
Website Design & Development
We applied the new logo, colors, and other design elements to create a powerful online presence that attracts prospective builders, homeowners, and employees. With three completely different audiences all looking for different information, the user experience and navigation needed to create clear paths for each. The products section delivers a great overview of their offerings with just the right amount of information to pique interest in learning more. The careers section helps applicants see that Southwestern is a proven workplace full of purpose, collaboration, and opportunity.
Hiring, Onboarding & Reviews
We were honored to help infuse intentional, purpose-driven conversations into every part of the culture at Southwestern Interiors. Through our Ovrflo Culture System, we worked with the leadership team to identify new values aligned with their purpose and vision. Those values then became the focus of their hiring process to ensure that applicants were the right fit. We then created training content and videos to ensure the onboarding process helped new staff know what mattered most. Lastly, the quarterly and annual reviews processes were reworked to discuss each employee’s performance and growth in the company values.
The Ovrflo App
We implemented our Ovrflo App to be their employee intranet, which we renamed the ALL IN portal to align with their new messaging. The Ovrflo App allows employees to explore the employee directory, view company documents, and recognize each other for living out the values. From sending company-related text messages, promoting upcoming events, and sharing the latest updates, it’s a great tool to fill the communication gap that exists in most organizations.
