Buffer
Insurance
Buffer Insurance
Purpose Messaging
BIG IDEAS
INSPIRE
CONNECT
PROTECT
CORE BELIEF
The most meaningful impact we make is in the lives of others. Your future and the future of those who are counting on you is worth protecting.
CORE PURPOSE
We exist to protect and ensure the future impact of our clients and those who are counting on them.
TAGLINE
Your impact ensured.™
The Starting Point
Every once in a while, we get the chance to start at the ground floor with our clients. This was the case with Buffer Insurance. The owner/founder came to us with a name, a business model, and just one or two employees—the rest had yet to be built. We knew it’d be the beginning of a special relationship with their team as we started dreaming about what this brand could be.
As a fledgling company, uncovering the purpose behind the brand was essentially the same as uncovering the owner’s purpose. We had lengthy conversations about why he stepped into insurance in the first place and how he wanted to create meaningful change for his customers and his employees.
Purpose Uncovered
We quickly found that Buffer had an advantage in insurance when it comes to messaging—most other companies are driven by shallow cost-saving or fear-driven scenarios. Buffer, however, is inspired by making an impact for others, and ensuring that impact for the future. They want to help people live their life to the fullest, without having to worry about Medicare or employee benefits. Once we had uncovered that, we knew we had what we needed to create a purpose conversation for Buffer that would attract and inspire their audiences and set them apart in the industry.
Purpose-powered Branding
After conducting an in-depth competitor analysis, we were able to hone in on a look and feel that suited Buffer’s overall brand purpose. While others had gotten close, there was no other company in the industry that had been so focused on their “why” as they developed the brand. We implemented a brand-new logo, one that was captivating and energetic while also conveying deeper meaning to team members and customers. We applied the same process to their website, marketing collateral, and more.
Marketing Implementation
The last step in our process is about implementing all of this change into real-world strategy that will bring in customers and increase revenue. In short, Buffer was no longer an insurance company. They were now an impact company. We infused this energy and messaging into sales decks, social media, email campaigns, and event collateral. It’s a framework and perspective that still permeates through Buffer’s team, which is now up to more than 20 employees and agents, and drives every decision they make in their expanding business.